Clinic cleaning: Hygiene requirements, discretion and why not every cleaning company can
Dental, physio, dermatology and health clinics have requirements ordinary commercial cleaning doesn't cover. Here's what it takes.
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A clinic isn't an office with a few extra hand sanitisers. It's a place with Danish Health Authority requirements, GDPR-protected patient data, and areas where a wrong cloth means a hygiene breach. Most cleaning companies can't — and don't know it. Here's what clinic cleaning actually requires.
The three layers of requirement
Clinic cleaning has three parallel sets of requirements, all to be met simultaneously:
- Hygiene — Danish Health Authority guidelines and Working Environment Authority rules on disinfection of treatment rooms, couches, contact surfaces.
- GDPR / confidentiality — Patient records, lab data, medicine cabinets, prescription pads must not be compromised.
- Operations — The clinic opens at 8am, we must be out by 7:30. No delays. No exceptions.
Hygiene: not just ‘thorough’
Hygiene in a clinic isn't a matter of doing it well — it's using the right products on the right surfaces in the right order:
- Treatment rooms: alcohol-based disinfection on couch and contact surfaces between each patient — but that's the clinic's job, not ours. Our job: the daily base disinfection after hours.
- Treatment room floors: wet mop with hospital-approved cleaner, never household cleaning.
- Toilet and waiting area: high-frequency contact surfaces (handles, toilet, taps) disinfected daily.
- Laboratory (if applicable): not included in standard cleaning, but agreed protocol can be made.
GDPR: what's confidential stays confidential
In a clinic we're surrounded by patient data in a way an ordinary office isn't. Our rule: clean-desk policy is fully respected. If something's left out, we clean around it, not on it. We don't discuss what we see. We don't photograph. We don't talk about specific patients — inside or outside the clinic.
Documentation: matters at inspection
The Working Environment Authority and Danish Health Authority can inspect clinics at short notice. Inspections look at: which disinfectants are used, how often, and is there a documented procedure? As your cleaning supplier we provide:
- Product list with safety data for each cleaner we use
- Cleaning protocol per room, in writing
- Monthly documentation of completed cleanings
- CVR and insurance certificate (standard for all clients)
Price for clinic cleaning
490 DKK/hour incl. VAT (deductible for CVR) plus a 15-20% surcharge for approved disinfectants and documentation. A 90 m² clinic with 5×/week cleaning and hygiene requirements typically lands 7,900-9,900 DKK/month incl. VAT. Public clinics with EAN billed individually.
Frequently asked questions
- Experience with dental, physio, dermatology?
- Yes, all three. Each has small differences — dental has the most specific hygiene requirements, dermatology is typically more design-heavy, physio has a communal room and treatment rooms. We tailor the protocol to the category.
- Which disinfectants do you use?
- Typically alcohol-based (70%+) and peroxide-based, all approved for healthcare. Product lists available on request or inspection. If you have your own preferences or contract requirements from supplier, we adapt.
- Do you clean evenings or mornings?
- Flexible. Most clinics prefer evening cleaning (e.g. 6-8pm or 7-9pm). Some prefer morning before opening (6-8am). We adapt to your schedule.
- Can you send EAN invoice?
- Yes, for public clinics and institutions. Set up during onboarding.
- How fast can we start?
- 1-2 weeks. The first week is used for visits, protocol setup and approval. After that, fixed rhythm.
Have questions about your own address?
Write a short note with what you need — we reply within two hours during office hours. No salespeople, no pushy offers.
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